As a Bachelor of Hotel Management (BHM) graduate working as a Hospitality Management Trainee at IVAN College, you will be responsible for assisting in various aspects of hospitality management under the guidance of experienced professionals. Your role will encompass a wide range of tasks aimed at developing your skills and knowledge in the hospitality industry. Key Responsibilities: Front Desk Operations: Assist in managing front desk operations, including guest check-in/check-out, reservations, and handling inquiries. Customer Service: Provide exceptional customer service to guests, addressing their needs and resolving any issues or complaints promptly and professionally. Housekeeping Coordination: Coordinate with the housekeeping staff to ensure cleanliness and maintenance standards are upheld throughout the college premises. Food and Beverage Service: Support food and beverage service operations, including assisting with meal preparation, serving, and ensuring quality standards are met. Event Management: Assist in organizing and executing college events, such as seminars, conferences, and workshops, by coordinating logistics and providing on-site support. Inventory Management: Assist in managing inventory levels for supplies, equipment, and amenities, ensuring adequate stock levels are maintained. Safety and Security: Uphold safety and security procedures to ensure the well-being of guests, staff, and college property at all times. Administrative Support: Provide administrative support to various departments as needed, including data entry, filing, and document preparation. Team Collaboration: Work collaboratively with colleagues and supervisors to achieve departmental goals and maintain a positive work environment. Professional Development: Continuously seek opportunities to enhance your skills and knowledge through training programs, workshops, and self-study. Requirements: Bachelor&#39;s degree in Hotel Management or related field (BHM) Strong communication and interpersonal skills Customer-focused with a passion for delivering exceptional service Ability to multitask and prioritize tasks effectively Attention to detail and problem-solving abilities Flexibility to work in shifts and adapt to changing work environments Proficiency in MS Office suite and hospitality management software (preferred) Benefits: Opportunity to gain hands-on experience in the hospitality industry Exposure to various aspects of hotel and event management Mentorship and guidance from experienced professionals Competitive compensation package Potential for career advancement within the hospitality sector Joining IVAN College as a Hospitality Management Trainee provides you with a valuable opportunity to kickstart your career in the dynamic and rewarding field of hospitality management. If you are passionate about delivering exceptional guest experiences and eager to learn and grow in a supportive environment, we encourage you to apply and become a part of our team.
